Choosing a dentist is about more than finding an office close to home. Your dental practice should be somewhere you feel comfortable asking questions, discussing your concerns, and receiving care that fits your individual needs.
Whether you're looking for a new dental home in Scottsdale or considering changing practices, a few important factors can help you find the right fit.
Look for a Convenient Location

Serenity Smiles is located at 8390 East Vía de Ventura, Suite F200, in Scottsdale, AZ, making location and accessibility important considerations for patients in Scottsdale and surrounding communities.
Check the Office Hours
Your dentist's hours should work with your schedule. Look for a practice with appointment availability that makes it realistic for you to keep up with routine examinations and cleanings.
Serenity Smiles is open Monday through Thursday from 8 a.m. to 5 p.m., with Friday appointments available by request.
Do Your Research: Read Reviews
Online reviews can give you a sense of the patient experience, but don't focus solely on the number of stars.
Look for recurring comments about things that matter to you, such as:
- Communication
- Professionalism
- Comfort
- Appointment experience
- Staff friendliness
- Treatment explanations
- Responsiveness to questions and concerns
A handful of reviews won't tell you everything about a practice, but patterns across many reviews can provide useful insight.
Consider the Dentist's Approach to Care
Your relationship with your dentist matters. You want a provider who listens to your concerns, explains your options, and gives you enough information to make decisions about your care.
At Serenity Smiles, Dr. Justin Waters emphasizes transparency and getting to know his patients. His approach is centered on personalized care and helping patients understand their treatment from beginning to end.
Dr. Waters has particular interests in implant-supported dentures and fixed dentures on implants and has earned a master's certification in this area. He also continues his education in cosmetic dentistry and other areas of modern dental care.
Look for the Services You Need
It's helpful to think about both your current and potential future dental needs when choosing a practice.
A comprehensive dental office may offer preventive, restorative, cosmetic, implant, periodontal, emergency, and other services under one roof. This can make it easier to continue receiving care as your needs change.
Serenity Smiles offers a broad range of services, including preventive care, cosmetic dentistry, dental implants, dentures, implant-supported dentures, All-on-4 implants, full-mouth reconstruction, Invisalign®, periodontal treatment, oral surgery, sedation dentistry, and emergency appointments.
Ask About Emergency Dental Care
A dental emergency can happen when you least expect it. Before choosing a practice, find out whether the office offers emergency appointments and what you should do if you develop severe pain, swelling, or a dental injury.
Having an established dental home can make it easier to know who to call when something unexpected happens.
Serenity Smiles provides emergency dental appointments, giving patients an option for addressing urgent dental concerns.
Consider Technology and Treatment Options
Modern dental technology can support diagnosis, treatment planning, and restorative care. Depending on your needs, you may want to ask what technology a practice uses and how it contributes to your care.
Serenity Smiles uses digital workflows along with technologies including 3D printing, in-house milling, MicronMapper technology, and X-Nav guided surgery. The practice also offers several same-day services when appropriate.
Pay Attention to Communication and Transparency
A good dental practice should make it easy to understand what is happening with your oral health and what treatment options are available.
Before beginning treatment, ask questions about:
- What your treatment involves
- Why it's being recommended
- Available alternatives
- Expected appointments and timeline
- Cost and payment options
- What you can expect during recovery
Serenity Smiles emphasizes transparent pricing and clear treatment planning, with Dr. Waters personally coordinating cases from start to finish.
Find a Dentist You Can Trust With Your Smile
There are plenty of factors to consider when choosing a dental practice, from location and appointment availability to the dentist's approach, services, technology, and emergency care.
Ultimately, the right dental practice is one where you feel comfortable, informed, and supported.
If you're looking for a dentist in Scottsdale, AZ, contact Serenity Smiles to schedule an appointment and experience a personalized approach to modern dental care.